Terms of service

OVERVIEW

This website is operated by Mode of Monarchs Limited. Throughout this website, the terms "Mode of Monarchs", "we", "us" and "our" refer to Mode of Monarchs Limited.

Mode of Monarchs Limited makes this website, together with all information, products, services and features available through it, subject to your acceptance of these Terms of Service and the policies referenced on this website.

By accessing our website and/or purchasing products from us, you agree to be bound by these Terms of Service together with any additional policies incorporated by reference, including our Privacy Policy, Delivery Policy and Returns & Refunds Policy.

These Terms apply to all visitors, customers and any other users of this website.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these Terms, you must not access the website or purchase products from us.

Any new features, tools or services introduced on this website shall also be subject to these Terms of Service.

We reserve the right to update, amend or replace any part of these Terms of Service at any time by publishing changes on this website. It is your responsibility to review these Terms periodically. Your continued use of this website following the publication of any changes constitutes your acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or territory of residence, or that you have obtained the consent of a parent or legal guardian to use this website.

You agree not to use our website or products for any unlawful, fraudulent or unauthorised purpose, nor may you use our website in a way that breaches any applicable law or regulation.

You must not knowingly introduce viruses, malicious software or any other harmful code intended to disrupt or interfere with the operation or security of our website or systems.

Any breach of these Terms may result in the suspension or termination of your access to our website and services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service, restrict access, decline orders or terminate accounts where reasonably necessary and permitted by applicable law.

You understand that information you submit through our website (excluding payment information) may be transmitted across various networks and adapted to meet the technical requirements of different devices and systems.

Payment information is processed securely using encrypted technology through authorised payment providers and is not stored by Mode of Monarchs Limited beyond what is necessary to complete your transaction.

You agree not to reproduce, duplicate, copy, distribute, resell or otherwise exploit any part of our website, products, services or content without our prior written permission.

The headings used within these Terms are provided for convenience only and shall not affect the interpretation of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make every reasonable effort to ensure that the information published on our website is accurate, complete and current. However, we do not guarantee that all content will always be free from errors, omissions or inaccuracies.

The information provided on this website is intended for general guidance only and should not be relied upon as the sole basis for making purchasing decisions.

Occasionally, our website may contain historical information provided for reference purposes only. Historical information is not necessarily current and should not be considered up to date.

We reserve the right to amend, update or remove website content at any time without prior notice. While we may update information from time to time, we are under no obligation to do so except where required by law.

You acknowledge that it is your responsibility to monitor any changes made to our website.

SECTION 4 – MODIFICATIONS TO PRODUCTS, SERVICES AND PRICING

Prices for our products may change without prior notice.

We reserve the right, at any time, to modify, suspend or discontinue any product, service or feature available through our website without liability to you or any third party.

We shall not be responsible for any modification, price adjustment, suspension or discontinuation of any product or service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively through our website and released in limited quantities. All purchases are subject to our Returns & Refunds Policy.

Many Mode of Monarchs garments are produced in limited quantities. Once a style or size has sold out, it may not be restocked. Adding an item to your shopping bag does not reserve stock. An item is only reserved once your order has been successfully placed and accepted by Mode of Monarchs.

We make every reasonable effort to display the colours, images and descriptions of our products as accurately as possible. However, we cannot guarantee that your device or monitor will display colours with complete accuracy.

We reserve the right, where permitted by applicable law, to limit the sale of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit quantities purchased, discontinue any product or amend product descriptions, specifications or pricing at any time without prior notice.

Whilst we strive to ensure that every product meets the high standards of Mode of Monarchs, we do not warrant that every product, service or piece of information will meet every individual expectation. We also do not guarantee that any errors or omissions on our website will be corrected immediately.

Availability of products and sizes cannot be guaranteed until your order has been accepted and confirmed by Mode of Monarchs.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete and accurate billing, shipping and account information for all purchases made through our website.

You agree to promptly update your account information, including your email address and payment details where applicable, so that we may process your orders and contact you where necessary.

Mode of Monarchs reserves the right to refuse or decline an order before it has entered fulfilment where reasonably necessary, including in cases of suspected fraud, unauthorised activity, pricing discrepancies or technical issues, stock inaccuracies, payment verification concerns or where otherwise required by applicable law.

If we are unable to accept your order, we may attempt to notify you using the contact details provided when the order was placed.

For further information regarding delivery, returns and refunds, please refer to our Delivery Policy and Returns & Refunds Policy.

SECTION 7 – OPTIONAL TOOLS

From time to time, we may provide access to third-party tools or services over which we have no control or responsibility.

You acknowledge and agree that any such tools are provided on an “as available” and “as is” basis without warranties, representations or endorsements of any kind.

Your use of optional third-party tools is entirely at your own risk and discretion. You should ensure that you understand and accept the relevant third party’s terms before using any such services.

Any future services, features or tools introduced through our website shall also be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products or services available through our website may contain links to third-party websites or services.

These third-party websites operate independently from Mode of Monarchs Limited and have their own terms, privacy policies and business practices. We are not responsible for the content, accuracy or availability of any third-party website.

We accept no responsibility for any loss or damage arising from your use of third-party websites, products or services.

Where payment options such as Klarna or other third-party payment providers are available at checkout, your use of those services will be subject to the terms and conditions and privacy policies of the relevant provider.

We encourage you to review the terms and policies of any third-party service before entering into any transaction.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you submit comments, reviews, suggestions, ideas, feedback or other materials to us, whether requested by us or provided voluntarily, you agree that we may use, reproduce, publish, adapt or otherwise utilise such submissions without restriction or obligation to provide compensation, unless otherwise agreed in writing.

We are under no obligation to maintain submissions in confidence, compensate you for them or respond to them.

We reserve the right, but are not obliged, to monitor, edit or remove content that we reasonably believe to be unlawful, offensive, defamatory, infringing, misleading or otherwise inappropriate.

You agree that any content you submit will not infringe the rights of any third party, including intellectual property, privacy or other legal rights, nor contain malicious software, unlawful material or false information.

You remain solely responsible for the content you submit.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website or placing an order, you acknowledge that your personal information will be collected, processed and stored in accordance with our Privacy Policy and applicable data protection legislation.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to amend or update information published on our website where reasonably necessary, including product descriptions, pricing, availability, delivery information or other website content.

Where required, we may also make reasonable amendments to ensure that the information provided on our website remains accurate and up to date.

Nothing in this section affects your statutory rights under applicable consumer law.

SECTION 12 – PROHIBITED USES

In addition to any other restrictions contained within these Terms of Service, you agree not to use our website or its content:

  • for any unlawful purpose or in breach of any applicable law or regulation;
  • to infringe or violate our intellectual property rights or the rights of any third party;
  • to submit false, misleading or fraudulent information;
  • to upload or transmit viruses, malware or any other malicious code;
  • to collect or misuse the personal information of others;
  • to interfere with or compromise the security or functionality of our website or related systems;
  • to engage in any activity that may disrupt, damage or impair the operation of our website; or
  • to use our website in any manner that we reasonably consider abusive, harmful or inconsistent with these Terms.
  • We reserve the right to suspend or terminate your access to our website if we reasonably believe you have breached any of these prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our website will be uninterrupted, secure, timely or free from errors.

Whilst we make every reasonable effort to ensure the accuracy of the information and services provided through our website, we do not warrant that all content will always be complete, accurate or available.

To the fullest extent permitted by law, our website, products and services are provided on an “as available” and “as is” basis, without any express or implied warranties except those that cannot legally be excluded.

Nothing contained within these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, fraudulent misrepresentation, or any liability which cannot lawfully be excluded under the laws of England and Wales.

Subject to the above, Mode of Monarchs Limited shall not be liable for any indirect, incidental, consequential or special loss or damage arising from the use of our website, the purchase of our products, or reliance on information contained within our website.

Our total liability to you in connection with any claim relating to your purchase shall not exceed the amount paid by you for the relevant product, except where otherwise required by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Mode of Monarchs Limited, together with our directors, officers, employees, affiliates, contractors, service providers and agents, from and against any claims, liabilities, damages, costs, expenses or legal fees arising from:

  • your breach of these Terms of Service;
  • your misuse of our website;
  • your breach of any applicable law; or
  • your infringement of the rights of any third party.

This indemnity shall survive the termination of your use of our website where permitted by law.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is found by a court or other competent authority to be unlawful, invalid or unenforceable, that provision shall be deemed severed from these Terms to the minimum extent necessary.

The validity and enforceability of the remaining provisions shall not be affected and shall continue in full force and effect.

SECTION 16 – TERMINATION

These Terms of Service shall remain in effect unless and until terminated by either you or Mode of Monarchs Limited.

You may stop using our website at any time.

We reserve the right to suspend, restrict or terminate your access to our website or services immediately, without prior notice, if we reasonably believe that you have breached these Terms of Service or have engaged in fraudulent, unlawful or abusive conduct.

Any obligations or liabilities incurred by either party prior to termination shall survive the termination of these Terms to the extent necessary.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, together with any policies, notices or other documents published on our website, including our Privacy Policy, Delivery Policy and Returns & Refunds Policy, constitute the entire agreement between you and Mode of Monarchs Limited regarding your access to and use of our website and the purchase of our products.

They supersede all previous agreements, communications, representations and understandings, whether written or oral, relating to the same subject matter.

Any failure by Mode of Monarchs Limited to exercise or enforce any right or provision contained within these Terms of Service shall not constitute a waiver of that right or provision.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide products or services shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer protection laws provide otherwise.

SECTION 19 – CHANGES TO THESE TERMS OF SERVICE

We may revise or update these Terms of Service from time to time to reflect changes in our business, legal obligations or the services we provide.

Any updates will be published on this page together with the revised “Last Updated” date.

Your continued use of our website following the publication of any revised Terms constitutes your acceptance of those changes.

We encourage you to review these Terms periodically.

SECTION 20 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, our products or any aspect of your experience with Mode of Monarchs, our Customer Care team will be delighted to assist you.

Mode of Monarchs Limited

Customer Care
Email: info@modeofmonarchs.com

We aim to respond to all enquiries within 1–2 business days.